General question, how heavily do you or your company rely on online reviews? I know I read them before buying anything these days. Someone reached out to me a while back saying that a shady customer was holding them ransom for a cheap price or they'd give a shit review of his company. I'm finding even with this app, someone gave it a 1 out 5 because of the fee, which I didn't feel was a fair assement of the app itself lol. Anyway, just wanted feedback as I have been talking to company that helps contractors get in front of the situation a little better, but obviously good work and professionalism is still key to good reviews. Happy HVACing!

Posted by HVAC Know It All at 2021-04-22 19:10:11 UTC